Last updated: April 27, 2026

Terms of Service

By using Chores, you agree to these terms. Please read them carefully — they govern your rights and responsibilities on the platform.

1. Acceptance of Terms

By creating an account or using the Chores app ("the Platform"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use the app. These terms apply to all users, including workers and job posters.

2. Eligibility

You must be at least 16 years old to create an account and use Chores. Users under 18 must have parental or guardian consent. By using the app, you confirm that you meet these age requirements. We may require identity verification to confirm your eligibility.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Update your information as needed to keep it accurate.
  • Not share your account or use another person's account.
  • Notify us immediately if you suspect unauthorized access to your account.

4. The Chores Platform — No Employment Relationship

Chores is a technology marketplace — not an employer, agency, recruiter, broker, contractor, or partner of any user. We connect Posters (people who need tasks done) with Workers (people who choose to perform them). Workers and Posters are independent of Chores and of each other and enter into direct service agreements with each other.

Chores does not:

  • Hire, employ, or engage any Worker.
  • Direct, supervise, control, or schedule how, when, where, or by whom any task is performed.
  • Verify the qualifications, training, licenses, insurance, criminal background, or fitness of users (except as expressly described in published verification programs, which are informational only).
  • Guarantee the quality, safety, legality, accuracy, or completion of any task or interaction.
  • Endorse any user, listing, content, or service.

Workers are independent contractors solely responsible for their own income taxes, withholding, self-employment taxes, business and occupational licenses, equipment, expenses, and compliance with all applicable federal, state, and local laws — including labor, tax, licensing, zoning, motor-vehicle, and insurance laws. Chores does not provide workers' compensation, unemployment insurance, healthcare, retirement benefits, or any other employment benefits to any user.

Posters are solely responsible for the safety and legal condition of their property and for ensuring that any work they request complies with applicable laws, codes, permits, leases, and homeowners-association rules.

5. Escrow & Payments

All payments between Posters and Workers are processed through our escrow system, powered by Stripe:

  • When a Poster hires a Worker, the Poster's payment method is charged and the funds are held in escrow.
  • Funds are released only after both the Poster and the Worker confirm that the job has been completed satisfactorily.
  • Platform fee: Chores charges a 15% platform fee on all transactions, deducted from the Worker's payout. The fee is not added on top of the price the Poster sees.
  • Refunds: Poster payments are non-refundable once a job begins, unless a dispute is successfully resolved in the Poster's favor.

Workers receive payouts via Stripe Connect. Payout timing depends on the Worker's configured payout schedule (daily, weekly, or monthly).

6. Disputes

In the event of a dispute between a poster and a worker:

  • Either party may open a dispute through the app while the escrow is held.
  • Both parties must submit evidence through the app within 48 hours of the dispute being opened.
  • Chores will review the evidence and make a final, binding determination on escrow release within 24–72 hours.
  • Chores reserves the right to refund, withhold, or split the escrow based on its review.

7. Prohibited Conduct

You agree not to:

  • Post false, misleading, or fraudulent job listings.
  • Harass, threaten, or discriminate against other users.
  • Use the platform for any illegal activities.
  • Create fake accounts or manipulate ratings and reviews.
  • Solicit or accept payments outside the Chores platform to avoid fees.
  • Reverse-engineer, scrape, or attempt to access the platform's source code or systems.
  • Post content that is obscene, violent, or hateful.

Violations may result in immediate account suspension or permanent ban without prior notice.

8. Safety & Assumption of Risk

You assume all risk of in-person interaction with other users. The actual work happens off-platform between independent users. Chores does not conduct criminal background checks, drug screenings, identity audits, motor-vehicle-record checks, or insurance verification on users.

You acknowledge and voluntarily accept that hiring or working for someone you do not know carries inherent risks, including but not limited to: physical injury, illness, death, property damage, theft, loss, harassment, fraud, exposure to hazardous materials or unsafe premises, animal attacks, vehicle accidents, weather-related harm, and tax or legal consequences. By using Chores, you knowingly assume all such risks.

Any verification badge, rating, or trust signal in the app is informational only and is not a representation, warranty, or guarantee of safety, qualification, identity, character, or trustworthiness.

We strongly recommend you:

  • Meet new users in a public place before letting them onto your property.
  • Tell a trusted contact your job arrangements (when, where, with whom).
  • Photograph property condition before and after work to document its state.
  • Trust your instincts and cancel any job that feels unsafe.
  • Carry your own insurance — homeowner's, renter's, auto, or general-liability — appropriate to the work.
  • Report any safety concerns immediately via the in-app flag/report button or to support@choresnearme.com.

9. Release of Claims

To the fullest extent permitted by law, you release Chores from claims arising out of your interactions with other users on or off the platform.

You hereby release and forever discharge Chores App LLC, together with its officers, directors, employees, contractors, agents, affiliates, parents, subsidiaries, successors, and assigns (collectively, the "Released Parties"), from any and all claims, liabilities, damages, demands, actions, causes of action, costs, and expenses, of every kind and nature, known or unknown, that you have or may have arising out of, related to, or in connection with:

  • Your use of the platform;
  • Any interaction with another user — on or off the platform;
  • Any task, job, work, service, transaction, payment, or arrangement made through the platform;
  • Any conduct, omission, statement, post, or action of any other user;
  • Any property damage, bodily injury, illness, death, or financial loss suffered by you or caused by you;
  • Any dispute, disagreement, or transaction between you and any other user.

This release applies regardless of whether the harm is caused in whole or in part by the negligence (active, passive, or otherwise) of any Released Party, and regardless of whether the harm occurred during, before, or after your use of the platform.

If you are a California resident, you expressly waive the protections of California Civil Code §1542, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

10. Indemnification

You agree to defend, indemnify, and hold harmless Chores and the Released Parties from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses — including reasonable attorneys' fees and court costs — arising out of or in any way connected with:

  • Your use of the platform;
  • Your violation of these Terms or any applicable law, rule, or regulation;
  • Your violation of any rights of another person or entity (including intellectual property, privacy, or contractual rights);
  • Your conduct toward another user;
  • Any task you posted, accepted, performed, paid for, or attempted to arrange;
  • Any content you uploaded, posted, transmitted, or made available through the platform;
  • Any failure to pay taxes or comply with licensing or insurance requirements applicable to your activities.

Chores reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with our defense. You shall not settle any matter that imposes any obligation on Chores without our prior written consent.

11. Intellectual Property

All content, trademarks, logos, and design elements of the Chores platform are the property of Chores App LLC. You may not copy, modify, distribute, or create derivative works based on any part of the platform without our written permission.

Content you post (job descriptions, reviews, messages) remains yours, but you grant Chores a worldwide, non-exclusive, royalty-free, sublicensable, perpetual license to host, display, reproduce, distribute, and use that content in connection with operating, promoting, and improving the platform.

12. Termination

Either party may terminate this agreement at any time:

  • You can delete your account from Settings → Account → Delete Account.
  • Chores may suspend or permanently ban accounts that violate these terms, without prior notice and at our sole discretion.

Upon termination, your access to the app will be revoked. Any pending escrow may be held pending investigation. Earned but unreleased payouts will be processed according to our standard payout schedule. Sections 4 (Platform), 8 (Safety/Assumption of Risk), 9 (Release), 10 (Indemnification), 13 (Limitation of Liability), 14 (Disputes & Arbitration), and 16 (Governing Law) survive termination.

13. Limitation of Liability & Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • Chores and the Released Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including without limitation lost profits, lost earnings, lost data, loss of goodwill, business interruption, or substitute services — arising out of or in connection with your use of (or inability to use) the platform, regardless of the legal theory (contract, tort, negligence, strict liability, statute, or otherwise), even if Chores has been advised of the possibility of such damages.
  • Chores and the Released Parties will not be liable for: (a) the conduct, omissions, statements, or actions of any user, third party, or content posted on or off the platform; (b) any property damage, bodily injury, illness, death, theft, fraud, or other harm caused by any user; (c) any unavailability, error, interruption, or defect in the platform; (d) any unauthorized access to or alteration of your data; or (e) any decision you make based on information from the platform.
  • Liability cap. If, despite the foregoing, a Released Party is found liable to you, the maximum aggregate liability of all Released Parties for any and all claims arising out of or related to the platform shall not exceed the greater of (a) one hundred dollars ($100), or (b) the total platform fees you paid to Chores in the twelve (12) months immediately preceding the claim.
  • The platform is provided "AS IS" and "AS AVAILABLE." Chores expressly disclaims all warranties, whether express, implied, statutory, or otherwise — including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability; in those jurisdictions our liability shall be limited to the minimum extent permitted by law.

14. Dispute Resolution & Binding Arbitration

Read this section carefully — it limits how disputes between you and Chores can be resolved. You and Chores agree to binding individual arbitration and waive the right to a jury trial and to participate in class actions.

Informal resolution first. Before filing arbitration, you and Chores agree to attempt to resolve any dispute by emailing support@choresnearme.com with a clear description of the dispute. We will respond within 30 days. If the dispute is not resolved informally within 30 days, either party may initiate arbitration.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the platform that cannot be resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in Cook County, Illinois (or, at your election, by phone or video). Judgment on the arbitration award may be entered in any court of competent jurisdiction.

Jury-trial waiver. You and Chores each knowingly and voluntarily waive any right to a trial by jury.

Class-action waiver. You and Chores agree that any dispute will be brought in your individual capacity, not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Exceptions. Either party may (a) bring an individual action in small-claims court for disputes within that court's jurisdictional limits, or (b) seek injunctive or equitable relief in court for actual or threatened infringement of intellectual property or unauthorized access to the platform.

30-day right to opt out. You may opt out of arbitration and the class-action waiver within 30 days of first accepting these Terms by emailing support@choresnearme.com with the subject line "Arbitration Opt-Out" and including your full legal name, the email associated with your Chores account, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.

Severability. If any portion of this Section 14 is found unenforceable, the unenforceable portion shall be severed and the remainder enforced — except that if the class-action waiver is found unenforceable, then the entirety of this Section 14 (Arbitration) is null and void and the parties shall litigate in court subject to Section 16 (Governing Law).

15. Changes to Terms

We may update these Terms of Service at any time. We will notify you via email or in-app notification at least 7 days before material changes take effect. Continued use of Chores after changes constitutes acceptance of the new terms. If you do not accept a material change, your sole remedy is to stop using the platform and delete your account before the change takes effect.

16. Governing Law & Venue

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict-of-law principles. Subject to the arbitration agreement in Section 14, any action that may be brought in court shall be filed exclusively in the state or federal courts located in Cook County, Illinois, and you consent to personal jurisdiction in those courts.

17. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Chores and supersede any prior agreements.

No waiver. Our failure to enforce any right or provision shall not be deemed a waiver of that right or provision.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Assignment. You may not assign or transfer these Terms or any rights granted hereunder. Chores may assign these Terms at any time without notice.

Force majeure. Chores is not liable for any failure or delay caused by events beyond our reasonable control — including acts of God, war, terrorism, civil unrest, pandemic, government action, internet or telecommunications failures, or third-party service outages.

18. Contact Us

Questions about these terms? Reach us at:

support@choresnearme.com

Chores App LLC · United States